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California Care Compass
California Care Compass is an independent reference and navigation service for families making senior care decisions in California.
The category families encounter first is dominated by national lead brokers. A federal Senate inquiry in 2024 documented that one third of the facilities the largest player recommended had been cited for neglect, that more than half of families paid above the budget they had set, and that a $6 million class-action settlement was paid for calling and texting families without their consent. The story is not unusual for the category. It is the category.
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